Formed in 1995, CabCall is used by many of the world’s leading taxi companies to assist in driving booking automation. Together, the company’s founders and staff have more than 100 years of operational taxi experience from running call centres and networks to driving cabs. The company is proudly Australian owned and operated and has exported its technology to many countries including: New Zealand, US, UK, Ireland and the United Arab Emirates. More than 30 taxi networks use CabCall’s technology to automate more than 10 million bookings per annum, from some of the busiest taxi networks in the world to smaller regional operations. The key to CabCall’s success is specialisation. We are the only booking automation solutions provider focused exclusively on the taxi industry. Our 100 man years of taxi industry experience allow us to truly understand your requirements to deliver a superior booking automation suite. 

Testimonials  

  • Our first IVR solution had only limited functionality and reliability. We solved these issues in 2008 by migrating to Cabcall, which provided 100% stability across a whole suite of booking options. Automated calls handled by Cabcall’s IVR solution at Delta Taxis peaked this year (2010) at 99,734 in a single day!

    Paul McLaughlin CEO
    Delta Taxis, Liverpool UK

  • The system never breaks down; it keeps going year after year no matter what we throw at it

    Lee Furlong, Communications Manager
    Legion Cabs, Sydney Australia

  • We’ve found CabCall to be very responsive to our needs. We’ve requested a number of customized solutions which have won us significant corporate business

    Paul Kelly, IT Manager
    Premier Cabs, Sydney Australia

  • Black & White Taxis has been using Cabcall and ECabcall for some seven years, since June 2003. Throughout that period, including migration to a new dispatch system, the level of service and performance enjoyed has been second to none. Response to the few problems encountered, and to the more frequent requests for enhancements and additional reports has, without exception, exceeded expectations. Further, the attention to detail in the design of operator interface makes using Cabcall reporting and entry facilities so much more user friendly than all of our other application software systems. I commend Cabcall to anyone considering an IVR dispatch system enhancement. It will become for you, as it has for us, our software and service benchmark

    Laurie Rutledge, Call Centre Manager
    Black & White Taxis, Cairns Australia

  • No one single vendor has a wider range of automation solutions for the taxi industry

    Michael Branagan, Director
    National Radio Cabs, Dublin Ireland