At the heart of our product offering is a highly scalable Interactive Voice Response (IVR) system. Designed and built by CabCall and using leading edge voice recognition technology from NuanceTM, CabCall’s IVR can scale from modest systems of 500 bookings a day to the most demanding taxi booking systems in the world with more than 50,000 automated bookings in a single 24 hour period.

CabCall provides full 24 x 7 support for all our products from our Australian offices. All systems have remote access for fast resolution of issues.

Driving booking automation is about two things:
1. a solid suite of automated booking options built round a highly featured IVR; and
2. a strong direct marketing campaign to high volume taxi users to encourage adoption of the many tools available. CabCall can help with both. We will work with your sales and marketing staff to establish a cost-effective marketing strategy to drive automation higher and keep it there.